Update - Some data sources appear to be successfully importing data now, but a lot of data sources still remain affected by this issue.
We will continue to monitor affected data sources until the issue is resolved.
Apr 24, 2024 - 13:45 CEST
We will continue to monitor affected data sources until the issue is resolved.
Apr 24, 2024 - 13:45 CEST
Identified - Yelp has acknowledged the issue and have raised a ticket internally to investigate further.
Apr 23, 2024 - 09:58 CEST
Apr 23, 2024 - 09:58 CEST
Investigating - Our Yelp connector is currently unable to import any new data, as the reports we generate through their API seemingly never finish processing.
We are actively investigating the cause of this issue, and we will escalate it to our contacts at Yelp when we have finished troubleshooting the problem on our end.
Apr 22, 2024 - 15:19 CEST
We are actively investigating the cause of this issue, and we will escalate it to our contacts at Yelp when we have finished troubleshooting the problem on our end.
Apr 22, 2024 - 15:19 CEST
Update - We are still in the process of arranging a solution for our Baidu integration. Acquiring access to the new Baidu API is a very thorough process, which is why it is taking a considerable amount of time. Rest assured, restoring the integration is still a priority.
Jan 25, 2024 - 11:48 CET
Jan 25, 2024 - 11:48 CET
Update - We have noticed that existing data sources are now starting to fail to import data. The API tokens for these data sources have begun to expire, and due to the new authorization method required by the Baidu API, we cannot update these tokens. We are still working on upgrading our Baidu integration to support the new authorization method, but due to new requirements it could be a lengthy process.
We will continue to post updates on our progress here.
As a temporary solution, we recommend exporting reports manually from the Baidu Ads dashboard and importing them to Funnel using our File Import feature. Please refer to this article for more information on the File Import process: https://help.funnel.io/en/articles/4528018-file-import-import-your-own-data
Apr 27, 2023 - 10:22 CEST
We will continue to post updates on our progress here.
As a temporary solution, we recommend exporting reports manually from the Baidu Ads dashboard and importing them to Funnel using our File Import feature. Please refer to this article for more information on the File Import process: https://help.funnel.io/en/articles/4528018-file-import-import-your-own-data
Apr 27, 2023 - 10:22 CEST
Investigating - We are currently experiencing issues when connecting new Baidu data sources to Funnel. The requirements for authenticating to the Baidu Ads API have changed, and we are currently investigating what must be done on our end in order to restore full functionality to our integration.
Existing data sources appear to be unaffected, and are currently downloading as intended.
Apr 11, 2023 - 13:36 CEST
Existing data sources appear to be unaffected, and are currently downloading as intended.
Apr 11, 2023 - 13:36 CEST
Update - Quota issues are now resolved for most LinkedIn Ads + Organic data sources. We are continuing to monitor quota usage.
Nov 07, 2023 - 16:18 CET
Nov 07, 2023 - 16:18 CET
Monitoring - All LinkedIn Ads and Organic data sources are again experiencing download delays due to API quota limitations.
Data sources will pause downloading when the LinkedIn credential they are associated with runs out of daily quota. Sources will start downloading again at the following UTC midnight, and continue downloading until they again experience a quota issue.
We are working with LinkedIn API support to increase daily quota limits.
Nov 03, 2023 - 09:59 CET
Data sources will pause downloading when the LinkedIn credential they are associated with runs out of daily quota. Sources will start downloading again at the following UTC midnight, and continue downloading until they again experience a quota issue.
We are working with LinkedIn API support to increase daily quota limits.
Nov 03, 2023 - 09:59 CET
About This Site
This is the status page for Funnel. It is used for announcing technical issues and posting updates as issues are diagnosed and resolved.
It was put in place in November 2019, which means you will not find information about prior issues.
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