Update - We are continuing to investigate the root cause of the recent data delays and are currently awaiting further technical feedback from Meta. To restore service in the meantime, we have deployed a temporary fix. While this allows data sources to resume downloading successfully, please note that a very small subset of ads will temporarily omit the bid_amount field. Most reporting delays have now been resolved and we will update when we have more information.
Feb 13, 2026 - 15:30 CET
Investigating - We are currently investigating an issue causing data delays across several Facebook Ads data sources. Our requests are receiving "Internal Server Error" responses from the Meta API.
This has been escalated to Meta for investigation. As this is an upstream issue on their end, we are awaiting their feedback and will provide updates as they become available.
Feb 09, 2026 - 16:56 CET
Resolved -
After confirmation from several customers normal operations have been restored. We apologize for the issue and thank you for your patience.
Feb 10, 20:31 CET
Monitoring -
We identified a small number of unhealthy instances and took immediate action to decommission and replace them with new, healthy instances. The issue is now fully resolved.
Feb 10, 19:27 CET
Investigating -
We’re currently aware of an issue where users are unable to connect data sources to Funnel. Our team is actively investigating the situation and working to identify the root cause.
We’ll share updates here as soon as we have more information. Thank you for your patience.
Feb 10, 18:32 CET
