Identified - We are currently experiencing an interruption in TikTok data downloads. A recent change to our systems caused a higher volume of requests to the TikTok API which has caused us to temporarily exceed our API quota.
Background:
On March 3, we started seeing an increase in errors for TikTok downloads. We deployed a fix to accommodate this change; however, the resulting increase in request volume has triggered a secondary quota limitation.
Next Steps:
We are optimizing our retrieval process to lower the request count. We will provide an update as soon as downloads resume.
Mar 06, 2026 - 15:01 CET
Background:
On March 3, we started seeing an increase in errors for TikTok downloads. We deployed a fix to accommodate this change; however, the resulting increase in request volume has triggered a secondary quota limitation.
Next Steps:
We are optimizing our retrieval process to lower the request count. We will provide an update as soon as downloads resume.
Mar 06, 2026 - 15:01 CET
Update - While the temporary fix is still in place and is allowing data sources to resume downloading data, we are also in the process of providing info to Meta. We are awaiting for Meta's technical feedback on the matter.
Mar 06, 2026 - 15:11 CET
Mar 06, 2026 - 15:11 CET
Update - We are continuing to investigate the root cause of the recent data delays and are currently awaiting further technical feedback from Meta. To restore service in the meantime, we have deployed a temporary fix. While this allows data sources to resume downloading successfully, please note that a very small subset of ads will temporarily omit the bid_amount field. Most reporting delays have now been resolved and we will update when we have more information.
Feb 13, 2026 - 15:30 CET
Feb 13, 2026 - 15:30 CET
Investigating - We are currently investigating an issue causing data delays across several Facebook Ads data sources. Our requests are receiving "Internal Server Error" responses from the Meta API.
This has been escalated to Meta for investigation. As this is an upstream issue on their end, we are awaiting their feedback and will provide updates as they become available.
Feb 09, 2026 - 16:56 CET
This has been escalated to Meta for investigation. As this is an upstream issue on their end, we are awaiting their feedback and will provide updates as they become available.
Feb 09, 2026 - 16:56 CET
About This Site
This is the status page for Funnel. It is used for announcing technical issues and posting updates as issues are diagnosed and resolved.
It was put in place in November 2019, which means you will not find information about prior issues.
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