Update - We appreciate your patience as we continue working on resolving the ongoing quota-related issue affecting Facebook Ads data. You may notice some temporary adjustments in data expiration windows as we implement measures to reduce overall quota load. These changes are necessary to help stabilize the system, and we are actively monitoring the situation to ensure minimal disruption. Please know that as soon as the issue is fully resolved, we will restore normal data refresh intervals.
Thank you for your understanding, and we sincerely apologize for any inconvenience this may cause.
Mar 27, 2025 - 09:08 CET
Identified - We are actively addressing an issue related to quota management. While adjustments have been made, there is no immediate visible impact for customers. However, we have expanded our monitoring toolkit to gain greater visibility into how this affects our users and are fully aware of the inconvenience this may be causing. Our team is closely tracking the situation and working towards a resolution. We appreciate your patience and will provide further updates as needed.
Mar 26, 2025 - 16:10 CET
Investigating - We are currently investigating this issue.
Mar 26, 2025 - 10:32 CET
Monitoring - We experienced a brief service disruption due to an incident on the side of our authentication provider, Auth0. The issue has been resolved by their team and all systems are now fully operational. We’re actively monitoring performance and will continue to work to prevent similar incidents in the future. Thank you for your patience!
Mar 25, 2025 - 20:06 CET