Identified - Adjust data sources using the old KPI service API are no longer downloading since the API has been shut down by Adjust. Sources connected this year are not affected as they already use the new Report Service API. Funnel's original planned migration date was the 29th of April. We are now looking into moving the migration ahead.
You can immediately migrate an affected data source by going through the edit configuration process. More information on how the migration affects your data is available in the migration information email that went out on the 3rd of April.
Apr 16, 2024 - 15:55 CEST
You can immediately migrate an affected data source by going through the edit configuration process. More information on how the migration affects your data is available in the migration information email that went out on the 3rd of April.
Apr 16, 2024 - 15:55 CEST
Update - We are still in the process of arranging a solution for our Baidu integration. Acquiring access to the new Baidu API is a very thorough process, which is why it is taking a considerable amount of time. Rest assured, restoring the integration is still a priority.
Jan 25, 2024 - 11:48 CET
Jan 25, 2024 - 11:48 CET
Update - We have noticed that existing data sources are now starting to fail to import data. The API tokens for these data sources have begun to expire, and due to the new authorization method required by the Baidu API, we cannot update these tokens. We are still working on upgrading our Baidu integration to support the new authorization method, but due to new requirements it could be a lengthy process.
We will continue to post updates on our progress here.
As a temporary solution, we recommend exporting reports manually from the Baidu Ads dashboard and importing them to Funnel using our File Import feature. Please refer to this article for more information on the File Import process: https://help.funnel.io/en/articles/4528018-file-import-import-your-own-data
Apr 27, 2023 - 10:22 CEST
We will continue to post updates on our progress here.
As a temporary solution, we recommend exporting reports manually from the Baidu Ads dashboard and importing them to Funnel using our File Import feature. Please refer to this article for more information on the File Import process: https://help.funnel.io/en/articles/4528018-file-import-import-your-own-data
Apr 27, 2023 - 10:22 CEST
Investigating - We are currently experiencing issues when connecting new Baidu data sources to Funnel. The requirements for authenticating to the Baidu Ads API have changed, and we are currently investigating what must be done on our end in order to restore full functionality to our integration.
Existing data sources appear to be unaffected, and are currently downloading as intended.
Apr 11, 2023 - 13:36 CEST
Existing data sources appear to be unaffected, and are currently downloading as intended.
Apr 11, 2023 - 13:36 CEST
Update - Quota issues are now resolved for most LinkedIn Ads + Organic data sources. We are continuing to monitor quota usage.
Nov 07, 2023 - 16:18 CET
Nov 07, 2023 - 16:18 CET
Monitoring - All LinkedIn Ads and Organic data sources are again experiencing download delays due to API quota limitations.
Data sources will pause downloading when the LinkedIn credential they are associated with runs out of daily quota. Sources will start downloading again at the following UTC midnight, and continue downloading until they again experience a quota issue.
We are working with LinkedIn API support to increase daily quota limits.
Nov 03, 2023 - 09:59 CET
Data sources will pause downloading when the LinkedIn credential they are associated with runs out of daily quota. Sources will start downloading again at the following UTC midnight, and continue downloading until they again experience a quota issue.
We are working with LinkedIn API support to increase daily quota limits.
Nov 03, 2023 - 09:59 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 2023 - 11:06 CET
Oct 31, 2023 - 11:06 CET
Investigating - We are investigating this issue.
Oct 30, 2023 - 11:49 CET
Oct 30, 2023 - 11:49 CET
About This Site
This is the status page for Funnel. It is used for announcing technical issues and posting updates as issues are diagnosed and resolved.
It was put in place in November 2019, which means you will not find information about prior issues.
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