Update - We are still in the process of arranging a solution for our Baidu integration. Acquiring access to the new Baidu API is a very thorough process, which is why it is taking a considerable amount of time. Rest assured, restoring the integration is still a priority.
Jan 25, 2024 - 11:48 CET
Update - We have noticed that existing data sources are now starting to fail to import data. The API tokens for these data sources have begun to expire, and due to the new authorization method required by the Baidu API, we cannot update these tokens. We are still working on upgrading our Baidu integration to support the new authorization method, but due to new requirements it could be a lengthy process.

We will continue to post updates on our progress here.

As a temporary solution, we recommend exporting reports manually from the Baidu Ads dashboard and importing them to Funnel using our File Import feature. Please refer to this article for more information on the File Import process: https://help.funnel.io/en/articles/4528018-file-import-import-your-own-data

Apr 27, 2023 - 10:22 CEST
Investigating - We are currently experiencing issues when connecting new Baidu data sources to Funnel. The requirements for authenticating to the Baidu Ads API have changed, and we are currently investigating what must be done on our end in order to restore full functionality to our integration.

Existing data sources appear to be unaffected, and are currently downloading as intended.

Apr 11, 2023 - 13:36 CEST
Update - Quota issues are now resolved for most LinkedIn Ads + Organic data sources. We are continuing to monitor quota usage.
Nov 07, 2023 - 16:18 CET
Monitoring - All LinkedIn Ads and Organic data sources are again experiencing download delays due to API quota limitations.

Data sources will pause downloading when the LinkedIn credential they are associated with runs out of daily quota. Sources will start downloading again at the following UTC midnight, and continue downloading until they again experience a quota issue.

We are working with LinkedIn API support to increase daily quota limits.

Nov 03, 2023 - 09:59 CET

About This Site

This is the status page for Funnel. It is used for announcing technical issues and posting updates as issues are diagnosed and resolved.

It was put in place in November 2019, which means you will not find information about prior issues.

Funnel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 15, 2024

No incidents reported today.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Resolved - This incident has been resolved.
Jun 10, 10:28 CEST
Investigating - We are seeing an increased rate of errors for our Facebook Ads connector. This might result in some delays in the downloads for your Facebook Ads data sources. We are investigating the issue and will update the status page as we learn more.
Jun 7, 18:15 CEST
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Resolved - There have been no further customer reports of the issue occurring after the most recent update. The issue is now resolved.
Jun 7, 18:22 CEST
Update - Affected Google Ads sources have now refreshed with the correct data. We will keep monitoring the situation.
Jun 5, 09:58 CEST
Update - As of Monday morning we have received reports of some Google Ads data sources still experiencing the inflated numbers issue from last week.

To solve the issue our development team has made some changes around how we cache the imported data for Google Ads data sources. This fix might result in temporarily inflated numbers until the cache is emptied. All data sources should be operating as normal by tomorrow, Tuesday June 4th at 12pm CET.

Jun 3, 18:46 CEST
Monitoring - A fix is now in place and sources is have no inflated numbers. We are monitoring all sources to see that everything proceeds as intended.
May 21, 11:18 CEST
Identified - The issue has been identified and a fix is being implemented.
May 20, 15:36 CEST
Investigating - There is an error in production resulting in inflated data for sources with standard report on Ad level. The Error is identified and removed, we are in the process to correct the inflated numbers.

We will keep you updated on a daily basis, and when the problem is resolved.

May 20, 15:36 CEST
Jun 6, 2024

No incidents reported.

Jun 5, 2024
Jun 4, 2024

No incidents reported.

Jun 3, 2024
Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.