Funnel Status

Investigating - We're aware of an issue with the Google Trends connector that is delaying downloads. We are currently investigating and trying to work on a solution.
Jul 19, 2024 - 11:34 CEST

New Search Ads 360 - Missing Custom Columns

Update - After trying different solutions over the past week we're seeing more custom columns being imported. We believe we're able to find and import data for all custom columns that are available to a certain user (depends on access level within SA360) for a certain Client Account.

We're still trying to get more clarity from Google on how data collection for custom columns is meant to work, and we encourage you to report any missing custom columns to our Support team.
Jul 11, 2024 - 14:07 CEST

Investigating - We are currently investigating how to bring in Custom Columns through the new Search Ads 360 API into Funnel. The team is in contact with our Google representatives and will continue to update the status page as we learn more.
Jul 02, 2024 - 17:39 CEST

About This Site

This is the status page for Funnel. It is used for announcing technical issues and posting updates as issues are diagnosed and resolved.

It was put in place in November 2019, which means you will not find information about prior issues.

Funnel Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

MNTN data delays

Resolved - The issue seems to have been resolved on the platform side. Our requests are succeeding and data sources are downloading data as usual.
Jul 23, 09:51 CEST

Investigating - Most of our data sources are experiencing data delays. This is due to the platform replying with Internal Server Errors when we request their API. We will investigate.
Jul 22, 17:28 CEST

Jul 22, 2024

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Unresolved incident: Google Trends - Delayed downloads.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

New Search Ads 360 - Download Delays

Resolved - Downloads for the new SA360 connector are back to normal schedule.
Jul 15, 16:33 CEST

Monitoring - Google has now fixed the issue with our quota and downloads are catching up. We will monitor and update when downloads are back to normal schedule.
Jul 13, 09:58 CEST

Update - Downloads for SA360 are delayed due to an error in adjusting our API quota.
We have contacted Google to rectify the issue and restore the normal download schedule.
Jul 12, 10:00 CEST

Identified - We are continuing to work on a fix for this issue.
Jul 12, 00:15 CEST

Update - Downloads have returned to normal scheduling. We are still monitoring the quota availability while trying to find a stable, long-term solution.
Jul 10, 14:22 CEST

Monitoring - There's ongoing issues with delayed downloads due to our efforts to bring in custom columns. We will keep monitoring the situation and the quota availability.
Jul 5, 10:55 CEST

Jul 14, 2024

No incidents reported.

Jul 13, 2024