Resolved -
The issue was escalated to LinkedIn's engineering team and subsequently resolved. All previously affected data sources are now successfully importing data again.
Feb 6, 10:36 CET
Update -
We have established contact with LinkedIn's support team and are working with them to get the issue resolved.
Feb 4, 09:47 CET
Investigating -
We are currently experiencing difficulties with importing data for a subset of LinkedIn data sources. From what we have observed, the issue appears to primarily affect data sources configured to retrieve Standard and Conversion reports.
We have reached out to LinkedIn in order to figure out the cause of the issue.
Feb 3, 11:01 CET
Resolved -
The issue affecting Media Insights Reports has been resolved. All systems are now operating as expected. Thank you for your patience.
Jan 30, 10:22 CET
Identified -
We are seeing a spike in TokenErrors affecting Instagram Insights data sources, causing them to fail with a “Cannot access account due to missing permissions” error. As a result, affected data sources are not receiving updates and are not being refreshed. We are actively working on gathering more data to understand the root cause. We will provide further updates as we continue our investigation.
Jan 29, 14:55 CET
Resolved -
This incident has been resolved.
Jan 29, 13:55 CET
Monitoring -
Due to an ongoing AWS issue some users may experience issue with the data sources page being presented with a "404 Not Found" message. AWS is aware of the issue and are working on a solution.
Jan 29, 12:08 CET
Resolved -
This incident has been resolved and all data shares to data warehouses are now running as intended.
Jan 28, 15:28 CET
Monitoring -
A fix has been implemented and we are monitoring the results. If you were experiencing the issue of incomplete or no data being shared in your data share export, please try running the export again by clicking the “force run all parts” button or wait until the next scheduled share.
Jan 24, 19:45 CET
Investigating -
We are experiencing issues with data warehouse exports leading to missing data. The team is currently investigating the issue and will update the status page here as soon as we have more information to share.
Jan 24, 17:50 CET