Identified - We can confirm that there is some general problem with permissions to access Community Connectors like the Funnel Connector. We have not found any problems or recent changes on our end and are in contact with Google. Our team continues to see if there are any solutions to this and will update the status page as we learn more.
May 28, 2024 - 22:36 CEST
Investigating - We've received several cases of broken Looker Studio reports using the Funnel connector. Currently, it's also not possible to connect to new Looker Reports using the Funnel partner connector in Looker Studio. Our team is currently investigating and will update the status page as we learn more.
May 28, 2024 - 22:08 CEST
Investigating - All Basis data sources are currently experiencing delayed downloads since the Basis API appears to be down. We are actively monitoring the situation.
May 28, 2024 - 15:58 CEST
Monitoring - A fix is now in place and sources is have no inflated numbers. We are monitoring all sources to see that everything proceeds as intended.
May 21, 2024 - 11:18 CEST
Identified - The issue has been identified and a fix is being implemented.
May 20, 2024 - 15:36 CEST
Investigating - There is an error in production resulting in inflated data for sources with standard report on Ad level. The Error is identified and removed, we are in the process to correct the inflated numbers.

We will keep you updated on a daily basis, and when the problem is resolved.

May 20, 2024 - 15:36 CEST
Update - We are still in the process of arranging a solution for our Baidu integration. Acquiring access to the new Baidu API is a very thorough process, which is why it is taking a considerable amount of time. Rest assured, restoring the integration is still a priority.
Jan 25, 2024 - 11:48 CET
Update - We have noticed that existing data sources are now starting to fail to import data. The API tokens for these data sources have begun to expire, and due to the new authorization method required by the Baidu API, we cannot update these tokens. We are still working on upgrading our Baidu integration to support the new authorization method, but due to new requirements it could be a lengthy process.

We will continue to post updates on our progress here.

As a temporary solution, we recommend exporting reports manually from the Baidu Ads dashboard and importing them to Funnel using our File Import feature. Please refer to this article for more information on the File Import process: https://help.funnel.io/en/articles/4528018-file-import-import-your-own-data

Apr 27, 2023 - 10:22 CEST
Investigating - We are currently experiencing issues when connecting new Baidu data sources to Funnel. The requirements for authenticating to the Baidu Ads API have changed, and we are currently investigating what must be done on our end in order to restore full functionality to our integration.

Existing data sources appear to be unaffected, and are currently downloading as intended.

Apr 11, 2023 - 13:36 CEST
Update - Quota issues are now resolved for most LinkedIn Ads + Organic data sources. We are continuing to monitor quota usage.
Nov 07, 2023 - 16:18 CET
Monitoring - All LinkedIn Ads and Organic data sources are again experiencing download delays due to API quota limitations.

Data sources will pause downloading when the LinkedIn credential they are associated with runs out of daily quota. Sources will start downloading again at the following UTC midnight, and continue downloading until they again experience a quota issue.

We are working with LinkedIn API support to increase daily quota limits.

Nov 03, 2023 - 09:59 CET

About This Site

This is the status page for Funnel. It is used for announcing technical issues and posting updates as issues are diagnosed and resolved.

It was put in place in November 2019, which means you will not find information about prior issues.

Funnel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2024

Unresolved incidents: Looker Studio Connector down, Basis – Delayed downloads.

May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024
Resolved - This incident has been resolved.
May 21, 08:57 CEST
Investigating - Our Yelp connector is currently unable to import any data, as the reports we generate through their API are not succeeding.

We are actively investigating the cause of this issue, and we will escalate it to our contacts at Yelp when we have finished troubleshooting the problem on our end.

May 13, 16:33 CEST
May 20, 2024
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024
Resolved - This incident has been resolved.
May 15, 13:28 CEST
Monitoring - We have identified the issue and have implemented a work-around to get data downloads back up and running.
May 14, 16:03 CEST
Investigating - Some Facebook Ads sources, primarily those fetching actions or ad creative data, are failing to download due to an issue in Meta's API. We are currently investigating this.
May 14, 11:21 CEST
May 14, 2024