Import delays across several connectors

Incident Report for Funnel

Resolved

Data sources affected by this bug should now be up-to-date and performing as expected. We consider this issue resolved.
Posted Aug 06, 2025 - 09:57 CEST

Monitoring

We have observed an increase in delayed data sources for the following connectors:

Amazon Advertising
Amazon DSP
Apple Search Ads
Campaign Manager 360
Criteo
Display & Video 360
Finance Ads
LinkedIn
Microsoft Ads
Naver
Pinterest
Reddit
Snapchat
Teads
The Trade Desk
TikTok
X Ads
Yahoo Japan Search

After some investigation, we found the root cause to be a bug in our data storage service stemming from a code deploy around 14:00 (2:00 PM) CEST yesterday.

The bug has now been fixed, and we are currently monitoring data sources that were affected by these delays. We are expecting all affected data sources to recover by this afternoon CEST, roughly 4-8 hours from now.
Posted Aug 05, 2025 - 11:35 CEST